Asset Management Advisor

Staffing Future API

1 day ago

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Job Title: Asset Management Advisor
Location: Boca Raton, FL
Job Type: Contract

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly

Overview
An IT Asset Administrator is responsible for maintaining an accurate inventory of Enterprise IT hardware and software assets, tracking their lifecycle, ensuring compliance with agency policies and procedures, and managing the procurement and disposal process, essentially overseeing the organization’s IT asset management by keeping detailed records and reporting on asset status and usage to optimize spending and reduce costs

Duties and Responsibilities

Inventory Management:
Accurately recording all IT assets including hardware, software licenses, and peripherals
Tracking asset details like serial numbers, purchase dates, location, and assigned users.
Performing regular asset audits to verify accuracy of inventory records.?

Asset Lifecycle Management:

Managing the lifecycle of IT assets from procurement to disposal, including decommissioning and recycling procedures.

Monitoring asset usage and identifying potential upgrade or replacement needs

Compliance Management:

Ensuring adherence to software license compliance and vendor agreements. o Implementing security protocols related to asset management

Reporting on compliance status to relevant stakeholders

Procurement and Deployment:

Collaborating with procurement teams to purchase new IT assets.

Coordinating asset deployment to end users

Reporting and Analysis:

Generating reports on asset utilization, cost analysis, and potential risks.

Identifying trends and recommending improvements to asset management strategies.

User Support:

Responding to user inquiries regarding asset allocation and usage.

Providing training on asset management policies and procedures

ServiceNow ITAM Module:

Configure and maintain the ServiceNow ITAM module.

Create and manage asset records in ServiceNow.

Develop and maintain workflows for asset management processes.

User Management:

Manage user access and permissions within the ServiceNow ITAM module.

Create and update user accounts and roles

Problem and Change Management:

Work with incident and problem management teams to resolve asset-related issues.

Participate in change management processes for asset-related changes.

Service Catalog Management:

Manage service catalog items related to asset management

Ensure service catalog items meet defined SLAs.

Required Experience and Skills

3+ years of experience with ServiceNow IT Asset Mgmt. Module (ITAM) is a must.
3+ years of Asset Management experience is a must
3+ years of experience working within a datacenter environment is a must
3+ years of experience in an IT Operations role
Strong organizational and analytical skills
Attention to detail and accuracy
Proficiency with asset management software and tools
Excellent communication and collaboration skills
Knowledge of relevant compliance regulations
Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment
Excellent attention to detail and process discipline
Experience with IT Ticketing and Asset Management applications like ServiceNow
Proficiency with Microsoft Office Suite
Strong ability to analyze data with in-depth knowledge of IT asset lifecycle